Tuesday, October 16, 2007

Apple PR Crisis?

Everyone knows that Apple has been on a tear since 2001 or so. First the iPods sell like gangbusters and now the iPhone is one of the most remarkable product launches in a long while. Apple seems to have dodged a number of bad PR bullets during this time, but due to the strength of their whole brand (products, design, customer interactions, stores, history), nothing has done much damage.

Now, not being green may hurt. Apple's brand has a strong dose of counter-culture, lefty, hipster to it. Getting attacked by Greenpeace cuts the core of how their customers feel about Apple and how they feel when buying Apple's message. It'll be interesting to see how Apple's PR team responds to this...

From StrategyEye:
Environmental campaign group Greenpeace is attacking the iPhone and claims by Apple CEO Steve Jobs that his company is committed to environmentally friendly business practices. Greenpeace has released a video clip showing the deconstruction and analysis of an iPhone, demonstrating that the device contains toxic brominated compounds, possibly including hazardous brominated flame retardant compounds, as well as environmentally harmful PVCs. In addition, Greenpeace says the pthalates found in iPhone headphone cables are banned from all toys in Europe and questioned the environmental commitment of the firm in the lead up to the iPhone's European launch. The report also notes that analysis of other handsets showed that no PVC chemicals were found in Nokia phones and that Sony and Motorola devices showed a commitment to removing brominated flame retardants.
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