Friday, November 21, 2008

Friday Random Linkage

Bill Bishop has been writing a great series of posts at, analyzing the polling and results of the election. He theory has been that there is a "big sort" going on as people move to areas populated with people of similar beliefs. Liberals to the coasts, conservatives moving south, etc. His last post reviews the election results: No, We Didn’t: America Hasn't Changed as Much as Tuesday’s Results Would Indicate. Here is a quote:

Political campaigns these days aren't designed to change minds. Candidates target voters who are already likely to support them-and then the campaigns feed these voters more of what they want to hear. That's a strategy that is all about polarization, and it works.
Switching gears, Axl Rose released the latest Guns-n-Roses album this week. I was going into my senior year in high school when Appetite for Destruction came out- it's literally the theme music for the year I lived in London. Every time I hear those riffs, I feel like kicking something just go the sheer aggressive fun of kicking something. I haven't bought the new album yet, but the reviews have been rather slashing (lol). Here is a quote from SPIN:

Guns N' Roses, 'Chinese Democracy'

An outrageously overblown pop-metal extravaganza, Chinese Democracy feels like a perfect epitaph for all the absurdity and nonsense of the George W. Bush era -- one final blowout before Principal Obama takes our idiocy away.

The music toggles between two primary modes: grinding industrial rock and keys-and-strings balladry. (Imagine Rammstein covering Wings, basically.)
And in the, closing the barn door after the horse has run away, GM is getting rid of its jets, after getting skewered in the press. Truly, the management of the car companies must be some of the stupidest people on earth.

Lastly, has a great post, A Visual Guide to the Financial Crisis. Lol.

Thursday, November 20, 2008

My take on the Motrin debacle

No news to anyone interested in PR these days, but Motrin screwed the pooch over the past week. How can any company be taken by surprise by a negative reaction to a new campaign nowadays? Consumers are active, vocal and organized. You might want to run your messages by them before rolling out a campaign. Get their feedback- you know, find out what their pain points are (he he).

Here is an excellent list of things to do, from

Of the many blog posts published by communicators and pundits with opinions, one of the best I’ve seen comes from Forrester analyst Jeremiah Owyang and lessons learned:

  • Always test your campaign with a small segment first
  • Always have staff on hand to be prepared to respond during the weekend
  • Don’t launch a campaign right before the weekend unless you’re prepared to respond
  • The participants have the power, so participate
  • For better or for worse, more influencers are talking about Motrin than ever before

I’d add one in the middle:

  • Ask yourself: what is our plan of action if a viral effect develops around our brand/product/service, especially out of our normal business hours?

But it’s the last two of Jeremiah’s bullet points that are especially important.